SMS Delivery Delays to a Subset of Twilio Chile Phone Numbers

Incident Report for Twilio

Resolved

SMS Delivery Delay has been resolved and SMS Delivery to Chile is operating normally at this time.

Posted Jul 10, 2023 - 10:51 PDT

Update

SMS Delivery Time on Chile are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 10, 2023 - 10:44 PDT

Monitoring

SMS Delivery Time on Chile are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 10, 2023 - 10:09 PDT

Update

We are experiencing SMS Delivery Delays to a Subset of Twilio Chile Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 10, 2023 - 09:29 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery on Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 10, 2023 - 09:17 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).