SMS Delivery Delays to MTN Network, Syria Arab Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN Network, Syria Arab Republic. This incident has been resolved.

Posted Dec 08, 2020 - 11:58 PST

Monitoring

We are observing improvements in SMS delivery to MTN Network, Syria Arab Republic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 08, 2020 - 10:40 PST

Update

We are still experiencing SMS delivery delays when sending messages to MTN Network, Syria Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 08, 2020 - 08:56 PST

Update

We are experiencing SMS delivery delays when sending messages to MTN Network, Syria Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Dec 08, 2020 - 07:56 PST

Investigating

Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 08, 2020 - 07:52 PST