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        Outbound Voice Call Failures via Twilio Flex

        Incident Report for Twilio

        Resolved

        The issue affecting outbound calls from Twilio Flex has been resolved, and the service is functioning normally at this time.
        Posted Sep 15, 2021 - 16:39 PDT

        Monitoring

        We have started seeing recovery for outbound calls from Twilio Flex phone numbers for the last 20 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 15, 2021 - 16:08 PDT
        This incident affected: FLEX (Flex Application Platform).