Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        SMS Delivery Delays to Telefonica and Entel Networks in Chile
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network and Entel Network in Chile. This incident has been resolved.
        Posted Jan 07, 2025 - 07:15 PST
        Update
        We are observing recovery in SMS delivery delays when sending messages to Telefonica Network and Entel Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 07, 2025 - 05:13 PST
        Monitoring
        We are observing recovery in SMS delivery delays when sending messages to Telefonica Network and Entel Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 07, 2025 - 03:13 PST
        Update
        We are still experiencing SMS delivery delays when sending messages to Telefonica Network in Chile. However, we are observing recovery in SMS delivery delays when sending messages to Entel Network in Chile. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 06, 2025 - 23:50 PST
        Update
        We are still experiencing SMS delivery delays when sending messages to Telefonica and Entel Networks in Chile. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2025 - 21:13 PST
        Investigating
        We are experiencing SMS delivery delays when sending messages to Telefonica and Entel Networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 06, 2025 - 19:56 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage