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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to Ditto in Philippines via Subset of International Pre-Registered Sender ID
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. This incident has been resolved.
Update
We are observing successful SMS delivery to Ditto in the Philippines via subset of international pre-registered sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to Ditto in the Philippines via subset of international pre-registered sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing successful SMS delivery to Ditto in Philippines via Subset of International Pre-Registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to Ditto in Philippines via Subset of International Pre-Registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).