SMS Delivery Delays and Failures to the MTM Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the MTM Network in Nigeria. This incident has been resolved.

Posted Sep 27, 2024 - 17:06 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the MTM Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 27, 2024 - 15:14 PDT

Update

We continue to observe SMS delivery failures and delays when sending messages to the MTM Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 27, 2024 - 11:20 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTM Network in Nigeria. We are also observing SMS delivery failures when sending to the MTM Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 27, 2024 - 09:31 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTM Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 27, 2024 - 08:36 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to the MTM Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 27, 2024 - 07:34 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).