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Issues found outside of Twilio’s Network
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System Metrics
High SMS Filtering Observed in USA to Verizon Wireless via Long Code Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing increased message filtering (30007 error) and delivery issues in the United States towards Verizon Wireless. This incident has been resolved.
Update
We are observing recovery in the increased message filtering (30007 error) and delivery issues in the United States towards Verizon Wireless. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in the increased message filtering (30007 error) and delivery issues in the United States towards Verizon Wireless. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still investigating the increased message filtering (30007 error) and delivery issues in United States towards Verizon Wireless. Our engineers are working to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Update
We are aware of increased message filtering (30007 error) and delivery issues in United States towards Verizon Wireless. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with a significant spike in message filtering 30007 errors in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).