We are no longer seeing errors when accessing Conference logs from the Console. This incident has been resolved.
Posted Nov 20, 2020 - 03:30 PST
We are observing issues displaying Conference logs in Twilio's console for a subset of accounts. Users may encounter the error - "Sorry, we could not retrieve your Conferences data". There is no impact on Conference Calls. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 20, 2020 - 02:40 PST
Our monitoring systems have detected a potential issue with Conference Logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 20, 2020 - 02:26 PST
This incident affected: PROGRAMMABLE VOICE (Conference).