Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Conference Logs not Available on Console
      Incident Report for Twilio
      Resolved
      We are no longer seeing errors when accessing Conference logs from the Console. This incident has been resolved.
      Posted Nov 20, 2020 - 03:30 PST
      Update
      We are observing issues displaying Conference logs in Twilio's console for a subset of accounts. Users may encounter the error - "Sorry, we could not retrieve your Conferences data". There is no impact on Conference Calls. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2020 - 02:40 PST
      Investigating
      Our monitoring systems have detected a potential issue with Conference Logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 20, 2020 - 02:26 PST
      This incident affected: PROGRAMMABLE VOICE (Conference).