Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Delays in Bulk Export Tool via Twilio Rest API
Incident
Report for Twilio
Resolved
Delays in Bulk Export Tool via Twilio Rest API has been resolved.
Monitoring
Bulk Export Tool is now operating normally and customer should be able to use the functionality now. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to investigate elevated latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Bulk exports. Customers may experience inaccurate estimated completion times. All new and existing bulk exports will not be completed until the issue is resolved. We recommend waiting to submit any new requests until the issue is resolved.
Our engineering team is actively working on this issue and we will provide another update in 4 hours or as soon as more information becomes available.
Our engineering team is actively working on this issue and we will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate elevated latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Bulk exports. Customers may experience inaccurate estimated completion times. All new and existing bulk exports will not be completed until the issue is resolved. We recommend waiting to submit any new requests until the issue is resolved.
Our engineering team is actively working on this issue and we will provide another update in 2 hours or as soon as more information becomes available.
Our engineering team is actively working on this issue and we will provide another update in 2 hours or as soon as more information becomes available.
Update
We are currently investigating elevated latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Bulk exports. Customers may experience inaccurate estimated completion times. Our engineering team is actively working on the issue and we will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue affecting bulk exports via API Service. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Bulk Export).