Voice Transcription Delays

Incident Report for Twilio

Resolved

Delays have been resolved and Voice Transcriptions are operating normally at this time.

Posted Apr 28, 2022 - 09:26 PDT

Monitoring

Voice Transcriptions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 28, 2022 - 07:43 PDT

Update

We are investigating delays in Voice Transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 28, 2022 - 07:08 PDT

Update

We are investigating delays in Voice Transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Apr 28, 2022 - 06:14 PDT

Investigating

Our monitoring systems have detected a potential issue with delays with Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 28, 2022 - 06:13 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Text-to-Speech US1).