On Call Engineers are Investigating an Issue with Autopilot

Incident Report for Twilio

Resolved

We have fully investigated the Autopilot issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Mar 14, 2022 - 13:13 PDT

Investigating

We've become aware of a potential issue with Autopilot and the ability to connect calls to it. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 14, 2022 - 12:55 PDT