Voice Connectivity Issues Affecting Calls Made to the Network Telefonica O2 (E-Plus) in Germany

Incident Report for Twilio

Resolved

Voice connectivity issues affecting to Telefonica O2 (E-Plus) network in Germany has been resolved and calls are operating normally at this time.

Posted Nov 17, 2022 - 15:15 PST

Monitoring

Calls made to network Telefonica O2 (E-Plus) in Germany are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 17, 2022 - 13:01 PST

Update

We continue to investigate voice connectivity issues affecting calls made to the network Telefonica O2 (E-Plus) in Germany. We are currently working with our carrier partner to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 17, 2022 - 11:56 PST

Update

We are observing voice connectivity issues affecting calls made to the network Telefonica O2 (E-Plus) in Germany. We are currently working with our carrier partner to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 17, 2022 - 10:57 PST

Investigating

Our monitoring system has detected a potential issue with calls made to the Telefonica O2(E-Plus) network in Germany. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 17, 2022 - 10:45 PST

This incident affected: CARRIER NETWORK (Voice, Europe).