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        SMS Delivery Report Delays to Claro in Dominican Republic

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been resolved, and the service is functioning normally at this time.
        Posted Apr 15, 2025 - 10:29 PDT

        Monitoring

        We have started seeing recovery for intermittent SMS Delivery Report Delays to Claro in Dominican Republic. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 15, 2025 - 08:08 PDT

        Identified

        The issue causing intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 15, 2025 - 06:53 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 15, 2025 - 06:46 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).