Elevated STIR/SHAKEN Signing Failures And Timeouts

Incident Report for Twilio

Resolved

We are no longer seeing elevated STIR/SHAKEN signing failures and timeouts. This incident has been resolved.

Posted Oct 10, 2021 - 22:13 PDT

Update

We are observing recovery in elevated STIR/SHAKEN signing failures and timeouts. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2021 - 21:57 PDT

Monitoring

We are observing recovery in elevated STIR/SHAKEN signing failures and timeouts. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 10, 2021 - 21:29 PDT

Update

We are currently seeing elevated STIR/SHAKEN signing failures and timeouts. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2021 - 21:00 PDT

Investigating

We are currently seeing elevated STIR/SHAKEN signing failures and timeouts. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 10, 2021 - 20:00 PDT

This incident affected: PROGRAMMABLE VOICE (PSTN).