We are no longer experiencing issues with the Lookup v2 API. This incident is resolved.
Posted Oct 11, 2023 - 14:00 PDT
Monitoring
We are observing recovery with the Lookup v2 API. Our engineers will continue to monitor the situation to ensure a full recovery, and we will provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 11, 2023 - 13:34 PDT
Update
We are experiencing an issue with the Lookup v2 API, with a subset of customers experiencing HTTP 500 errors. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 11, 2023 - 12:56 PDT
Investigating
Our monitoring systems have detected a potential issue with the Lookup v2 API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 11, 2023 - 12:44 PDT
This incident affected: ACCOUNT SECURITY (Lookup).
