Conversations Customers Facing Errors on Console when no Default Service Exists for Them

Incident Report for Twilio

Resolved

We are no longer experiencing an issue with Conversations customers facing errors on console while trying to create a default conversation service. This incident has been resolved.

Posted Jul 13, 2023 - 04:10 PDT

Update

We are still investigating an issue with Conversations customers facing errors on console while trying to create a default conversation service. We expect to provide another update in 4 hours or as soon as more information becomes available

Posted Jul 13, 2023 - 03:33 PDT

Update

We are still investigating an issue with Conversations customers facing errors on console while trying to create a default conversation service. We expect to provide another update in 2 hour or as soon as more information becomes available

Posted Jul 13, 2023 - 01:40 PDT

Update

We are investigating an issue with Conversations customers facing errors on console while trying to create a default conversation service. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jul 13, 2023 - 00:43 PDT

Investigating

We've become aware of a potential issue with Conversations customers facing errors on console while trying to create a default conversation service. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 13, 2023 - 00:40 PDT

This incident affected: PROGRAMMABLE MESSAGING (Conversations).