SMS Delivery Delay to Touch Network in Lebanon

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Touch network in Lebanon. This incident has been resolved.

Posted Oct 08, 2023 - 18:39 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Touch network in Lebanon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2023 - 16:56 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Touch network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 08, 2023 - 15:31 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Touch network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 08, 2023 - 11:31 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Touch network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2023 - 09:31 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Touch network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 08, 2023 - 08:37 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).