Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Connectivity and attachment/detachment issues
Incident
Report for Twilio
Resolved
The connectivity issues with the impacted provider have been resolved and attachments have remained stable. Devices that lost connectivity during the time of the incident should now be able to reconnect.
Monitoring
We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 4 hours or sooner once more information becomes available.
Update
Our team continues to actively work with our partner to restore service. We will provide our next update in 16 hours or sooner once more information becomes available.
Update
Our team continues to actively work to restore the service with our partner. We will provide our next update in 8 hours or sooner once more information becomes available.
Identified
The issue causing Super SIM connectivity issues to one of our partners has been identified. Our team is actively working to restore the service with our partner. We will provide another update in 4 hours or sooner once more information becomes available.
Update
Our engineers are continuing to work with the provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Update
We are observing connectivity issues with a specific provider and users on this provider will experience issues on their devices when connecting. Our engineers are working to resolve the issue and are in contact with the provider. We will provide another update in 1 hour or sooner once more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
Our monitoring systems have detected a potential issue with Programmable Wireless services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.