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        Usage and Billing Report Delays for Programmable Wireless

        Incident Report for Twilio

        Resolved

        The issue related to usage and billing report delays has been resolved and Programmable Wireless is operating normally at this time.
        Posted Mar 08, 2021 - 00:54 PST

        Monitoring

        We have addressed the issue causing usage and billing report delays for Programmable Wireless product. The missing usage records from affected data sessions have also been recovered. We’ll continue to monitor for service stability. We will provide another update in next 2 hours or sooner once more information becomes available.
        Posted Mar 07, 2021 - 23:05 PST

        Identified

        We are still experiencing data usage and billing report delays with the Programmable Wireless product. The issue has no impact on connectivity. We are working on recovering the missing usage records. We will provide another update in 8 hours or sooner once more information becomes available.
        Posted Mar 07, 2021 - 15:25 PST

        Update

        We are still experiencing data usage and billing report delays with the Programmable Wireless product. The issue has no impact on connectivity. We are working on recovering the missing usage records. We will provide another update in 4 hours or sooner once more information becomes available.
        Posted Mar 07, 2021 - 11:32 PST

        Update

        We are still experiencing data usage and billing report delays with the Programmable Wireless product. The issue has no impact on connectivity. We are working on recovering the missing usage records. We will provide another update in 4 hours or sooner once more information becomes available.
        Posted Mar 07, 2021 - 11:31 PST

        Update

        We are still experiencing data usage and billing report delays with the Programmable Wireless product. The issue has no impact on connectivity. We are working on recovering the missing usage records. We will provide another update in 2 hours or sooner once more information becomes available.
        Posted Mar 07, 2021 - 09:37 PST

        Investigating

        We are experiencing data usage and billing report delays with the Programmable Wireless product. The issue has no impact on connectivity. We are working on recovering the missing usage records. We will provide another update in 1 hour or sooner once more information becomes available.
        Posted Mar 07, 2021 - 08:39 PST