SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and Spain

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to and from Twilio numbers in Brazil and Spain. This incident has been resolved.

Posted Jan 06, 2026 - 03:01 PST

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to and from Twilio Numbers in Brazil and Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 06, 2026 - 01:04 PST

Update

We are still experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 06, 2026 - 00:31 PST

Update

We are experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2026 - 22:32 PST

Investigating

We are experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 05, 2026 - 21:49 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).