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        SMS Delivery Degradation - UAE - Pre-registered Alphanumeric Sender IDs

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery degradation to the UAE. This incident has been resolved.
        Posted Jul 30, 2021 - 04:43 PDT

        Update

        We are still experiencing SMS delivery degradation to the UAE over a small subset of pre-registered Alphanumeric Sender IDs. Our Sender ID team is currently working with our providers to have this issue resolved. An additional update will be provided in the next 2 hours.
        Posted Jul 30, 2021 - 04:21 PDT

        Investigating

        We are currently experiencing SMS delivery degradation to the UAE over a small subset of pre-registered Alphanumeric Sender IDs. Our Sender ID team is currently working with our providers to have this issue resolved. An additional update will be provided in the next 1 hour.
        Posted Jul 30, 2021 - 03:23 PDT