On Call Engineers are Investigating a Potential Issue with MMS to US Carriers from a small subset of Short-Codes

Incident Report for Twilio

Resolved

We have fully investigated the MMS delivery delays issue to US Carriers from a small subset of Short-Codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jun 11, 2022 - 11:56 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery delays to US Carriers from a small subset of Short-Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 11, 2022 - 11:54 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).