Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays with message delivery status callbacks and delivery status in the messaging API
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We continue to process queued callbacks received during the event and will provide an update when processing has completed. Messaging systems are fully operational.
Update
Our engineers have recovered inbound message processing. No inbound message delivery delays are occurring and all queued incoming messages are being delivered. Status callbacks for current inbound messages are fully operational. Queued status callbacks received during the event are being processed. We will provide an update on the queued callbacks as soon as possible.
Update
Our engineers continue to work on the issue impacting message status call back delays and delays receiving messages to Twilio numbers. We will provide an update as soon as we have more information.
Update
Our engineers continue to work on the issue impacting message delivery status callbacks. We are also seeing delays receiving messages to Twilio numbers. We will provide an update as soon as we have more information.
Investigating
Our monitoring systems have detected an issue with message delivery status callbacks and delivery status in the messaging API. Message delivery is not impacted. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (SMS).