Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays to New Zealand 2degrees Network for a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending to New Zealand 2degrees Network for a Subset of Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to New Zealand 2degrees Network for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to New Zealand 2degrees Network for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to New Zealand 2degrees Network for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to New Zealand 2degrees Network for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to New Zealand 2degrees Network for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to 2degrees Network in New Zealand for a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.