Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound SMS Delays to 3, Hutchison network in Indonesia
      Incident Report for Twilio
      Resolved
      SMS services are operating normally.
      Posted Dec 14, 2018 - 02:51 PST
      Monitoring
      Our monitoring shows recovery for the operator issue resulting in SMS delivery delay to the 3, Hutchison network in Indonesia. Our engineers have confirmed from internal testing and metrics that SMS delivery has returned to normal and will continue to monitor the situation.
      Posted Dec 14, 2018 - 02:31 PST
      Investigating
      We have detected an operator issue resulting in SMS delivery delay to the 3, Hutchison network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.
      Posted Dec 14, 2018 - 01:40 PST
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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