SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

Incident Report for Twilio

Resolved

The incident has been resolved and SMS to Bouygues Telecom network subscribers in France is operating normally.

Posted Mar 19, 2026 - 05:01 PDT

Monitoring

A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 19, 2026 - 03:04 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 19, 2026 - 01:08 PDT

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 19, 2026 - 00:08 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 18, 2026 - 23:59 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).