Programmable Wireless T-Mobile SIMs Stuck in Scheduled State

Incident Report for Twilio

Resolved

T-Mobile SIMs that were stuck in a scheduled state have been resolved, and Programmable Wireless is operating normally at this time. This incident is resolved.

Posted Jul 01, 2021 - 08:41 PDT

Monitoring

We are observing recovery for Programmable Wireless T-Mobile SIMs stuck in scheduled state. We will continue to monitor for stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 01, 2021 - 07:29 PDT

Update

We are still investigating an issue where Programmable Wireless T-Mobile SIMs may be stuck in scheduled state. Connectivity for active SIMs is not impacted. We are actively working to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.

Posted Jul 01, 2021 - 06:22 PDT

Investigating

We are investigating an issue where Programmable Wireless T-Mobile SIMs may be stuck in scheduled state. Connectivity for active SIMs is not impacted. We are actively working to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.

Posted Jul 01, 2021 - 05:33 PDT