We are no longer seeing SMS delivery delays and failures to multiple networks in US via a subset of short codes. This incident has been resolved.
Posted Oct 11, 2021 - 21:44 PDT
Monitoring
We are observing recovery in SMS delivery delays and failures to multiple networks in US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 11, 2021 - 19:55 PDT
Update
We are currently seeing SMS delivery delays and failures to multiple networks in US via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 11, 2021 - 19:35 PDT
Investigating
We are currently seeing SMS delivery delays and failures to multiple networks in US via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 11, 2021 - 18:43 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).