SMS Delivery Receipts Delay to Fastweb SpA Network in Italy

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. This issue has been resolved.

Posted Aug 16, 2024 - 10:32 PDT

Monitoring

We are observing recovery in delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 16, 2024 - 08:13 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 16:23 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 08:23 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 04:26 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 02:25 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending messages to Fastweb SpA Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 15, 2024 - 01:21 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).