SMS Delivery Delays and Failures to Etisalat in United Arab Emirates

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Etisalat in United Arab Emirates. This incident has been resolved.

Posted Jul 22, 2025 - 17:46 PDT

Monitoring

We are observing successful SMS delivery delays and failures to Etisalat in United Arab Emirates. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 22, 2025 - 15:57 PDT

Update

We are experiencing SMS delivery delays and failures to Etisalat in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 22, 2025 - 15:14 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays and failures to Etisalat in United Arab Emirates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 22, 2025 - 15:10 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).