Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Incident Report for Twilio

Resolved

Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.

Posted Jun 11, 2026 - 10:04 PDT