We are no longer experiencing SMS delivery failures to and from using subset of Shortcode number in the United States. This incident has been resolved.
Posted Nov 15, 2022 - 21:25 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to and from using subset of Shortcode number in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 15, 2022 - 19:25 PST
Investigating
We are experiencing message failures to and from using subset of Shortcode number in the United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 15, 2022 - 18:25 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).
