The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
Posted Mar 13, 2026 - 11:52 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 13, 2026 - 10:10 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is continuing to actively investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 13, 2026 - 08:32 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 13, 2026 - 07:40 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
