Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
AccSec Canada API Issue
Incident
Report for Twilio
Resolved
Our engineers have monitored the fix and confirmed the issue with the AccSec Canada API errors has been resolved. All services are now operating normally at this time.
Monitoring
We are observing recovery with the AccSec Canada API errors. We will be monitoring the issue to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue with AccSec Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with AccSec Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).