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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound Call Failures from a Subset of Twilio Mexico Numbers to Mexico Mobile Numbers
      Incident Report for Twilio
      Resolved
      Outbound PSTN calls were degraded for 3 hours and 20 minutes between 07:00 and 10:20 Pacific Time on 07/30/2021. During this period, customers may have experienced call failures from a subset of Twilio Mexico numbers to Mexico mobile numbers. The issue has now been resolved.
      Posted Jul 30, 2021 - 10:50 PDT
      Investigating
      Our monitoring systems have detected a potential issue with programmable voice calls failing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 30, 2021 - 10:24 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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