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      Issues related to Zipwhip's Services
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        System Metrics

        Call Failures to Subset of Canadian Local and Toll-Free Numbers

        Incident Report for Twilio

        Update

        We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 24 hours or as soon as we have more information.
        Posted Aug 09, 2025 - 22:14 PDT

        Update

        We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 16 hours or as soon as we have more information.
        Posted Aug 09, 2025 - 06:17 PDT

        Update

        We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 8 hours or as soon as we have more information.
        Posted Aug 08, 2025 - 22:22 PDT

        Update

        We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 4 hours or as soon as we have more information.
        Posted Aug 08, 2025 - 18:25 PDT

        Update

        We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 2 hours or as soon as we have more information.
        Posted Aug 08, 2025 - 16:26 PDT

        Update

        We are experiencing failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 1 hour or as soon as we have more information.
        Posted Aug 08, 2025 - 15:26 PDT

        Investigating

        Our monitoring systems have detected a potential issue with calls to Canadian Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 08, 2025 - 15:03 PDT
        This incident affects: CARRIER NETWORK (Voice, North America).