Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Failures to Subset of Canadian Local and Toll-Free Numbers
Incident
Report for Twilio
Resolved
The issue affecting calls to a subset of Canadian Twilio local and toll-free numbers has been resolved, and the service is functioning normally at this time.
Update
We continue to see recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to see recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery in failed calls to a subset of Canadian Twilio local and toll-free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 24 hours or as soon as we have more information.
Update
We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 16 hours or as soon as we have more information.
Update
We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 8 hours or as soon as we have more information.
Update
We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 4 hours or as soon as we have more information.
Update
We are continuing to experience failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 2 hours or as soon as we have more information.
Update
We are experiencing failed calls to a subset of Canadian Twilio local and toll-free numbers. Our engineers are investigating with our carrier partners. We will provide another update in 1 hour or as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with calls to Canadian Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, North America).