Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays in inbound and outbound US Toll-Free messages
Incident
Report for Twilio
Resolved
All systems are opertaional.
Monitoring
We are observing recovery of delivery delay for Toll-Free messages. Our engineering team will continue to monitor and provide an update as soon as possible.
Update
Our engineers continue to work with carrier partner to resolve this issue. We will provide an update as soon as possible.
Update
We have identified an issue with delays in outbound messages from US Toll-free numbers. The delay for outbound messages is 7+minutes. We are still experiencing delays in inbound messages to US Toll-Free numbers. Our engineers are working with our carrier partner to resolve this issue. We will provide an update as soon as possible.
Identified
We are experiencing delays in receiving inbound toll-free messaging from our carrier partner for multiple US operators. Our carrier partner continues to troubleshoot the issues but we are currently experiencing messages delays of 11+ minutes for each message from multiple US operators. We will provide an update as soon as possible.
This incident affected: PROGRAMMABLE MESSAGING (SMS).