Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
WhatsApp Templates are not Synced to Twilio
Incident
Report for Twilio
Resolved
Onboarding new WhatsApp senders and WhatsApp templates not synced to Twilio has been resolved and it is operating normally at this time.
Update
We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing an issue where customers that onboard new WhatsApp senders may experience that their WhatsApp templates are not synced to Twilio. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).