The issue with Super SIM connectivity has been resolved and services are operating normally at this time. This incident has now been resolved
Posted Apr 14, 2023 - 06:23 PDT
Monitoring
We are now seeing recovery of the Super SIM connectivity issues. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 14, 2023 - 04:22 PDT
Update
We are experiencing a loss of ~3% of Super SIM sessions. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 14, 2023 - 03:30 PDT
Investigating
Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
