Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays and Failures on DiGi Network in Malaysia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to DiGi Network in Malaysia. This incident has been resolved.
      Posted May 28, 2024 - 00:16 PDT
      Monitoring
      We are observing recovery in SMS delivery failures and delays sending to DiGi Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 27, 2024 - 22:52 PDT
      Update
      We are observing recovery in SMS delivery failures and delays sending to DiGi Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 27, 2024 - 22:33 PDT
      Update
      We continue experiencing SMS delivery failures and delays sending to DiGi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted May 27, 2024 - 19:27 PDT
      Update
      We continue experiencing SMS delivery failures and delays sending to DiGi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 27, 2024 - 17:27 PDT
      Investigating
      We are experiencing SMS delivery failures and delays sending to DiGi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 27, 2024 - 16:13 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).