SMS delivery issues towards Zain handsets in Iraq

Incident Report for Twilio

Resolved

The incident has been resolved. Delivery towards the Zain network in Iraq has been stable for the past 1 hour now.

Posted Jul 09, 2019 - 23:17 PDT

Monitoring

We’re observing recovery in process for Zain Iraq. Our engineers will continue monitoring the situation.

Posted Jul 09, 2019 - 22:35 PDT

Identified

We are currently observing outbound delivery issues towards Zain handsets in Iraq when sending SMS. We are working with our carrier partner to resolve the issue and will update as information becomes available.

Posted Jul 09, 2019 - 22:01 PDT