Account Security Carriers Partners Maintenance -

Scheduled Maintenance Report for Twilio

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 13, 2026 - 08:01 PST

Scheduled

Our carriers partners are conducting a planned maintenance from 13 January 2026 at 08:00 PST until 14 January 2026 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

Posted Jan 07, 2026 - 07:01 PST

This scheduled maintenance affects: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap).