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Twilio Services
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        Flex and Task Router Listing Error

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Mar 12, 2020 - 09:52 PDT

        Update

        We are now seeing full recovery. This incident has been resolved.
        Posted Mar 12, 2020 - 09:51 PDT

        Update

        We are continuing to monitor the situation. Customers are seeing recovery, but full recovery is not complete. We continue to monitor the situation and will post any updates here.
        Posted Mar 12, 2020 - 09:03 PDT

        Monitoring

        We have identified the cause of the issue and are currently seeing signs of recovery. We continue to monitor the situation and will post any updates here
        Posted Mar 12, 2020 - 08:21 PDT

        Investigating

        We are observing that some request to list tasks in TaskRouter are returning service unavailable errors. Our engineers are investigating.

        We will provide an update when we have more information
        Posted Mar 12, 2020 - 06:56 PDT
        This incident affected: FLEX (TaskRouter).
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