Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Flex and Task Router Listing Error
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 12, 2020 - 09:52 PDT
      Update
      We are now seeing full recovery. This incident has been resolved.
      Posted Mar 12, 2020 - 09:51 PDT
      Update
      We are continuing to monitor the situation. Customers are seeing recovery, but full recovery is not complete. We continue to monitor the situation and will post any updates here.
      Posted Mar 12, 2020 - 09:03 PDT
      Monitoring
      We have identified the cause of the issue and are currently seeing signs of recovery. We continue to monitor the situation and will post any updates here
      Posted Mar 12, 2020 - 08:21 PDT
      Investigating
      We are observing that some request to list tasks in TaskRouter are returning service unavailable errors. Our engineers are investigating.

      We will provide an update when we have more information
      Posted Mar 12, 2020 - 06:56 PDT
      This incident affected: FLEX (TaskRouter).
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