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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Receipt Delays to K-Cell Network in Kazakhstan
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue to experiencing SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery receipts delays when sending messages to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).