Inbound SMS Delivery Delays to UK Domestic Longcodes

Incident Report for Twilio

Resolved

We are observing full recovery with zero delays in inbound SMS deliveries towards a subset of UK Domestic Longcodes. This incident has been resolved.

Posted Oct 26, 2020 - 20:20 PDT

Monitoring

We are observing success and no more delays in inbound SMS deliveries towards a subset of UK Domestic Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2020 - 19:45 PDT

Investigating

We are experiencing inbound SMS delivery delays towards a subset of UK Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2020 - 18:32 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).