MMS Delivery Report Delays to Verizon Network in the US for a Subset of Toll -Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Verizon Wireless in the US of via subset of Long-code. This incident has been resolved.

Posted Dec 02, 2024 - 09:12 PST

Update

We are still observing recovery in delivery report delays when sending to Verizon Wireless in the US via subset of toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 07:08 PST

Update

We are observing recovery in delivery report delays when sending to Verizon Wireless in the US via subset of toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 05:05 PST

Monitoring

Posted Dec 02, 2024 - 03:06 PST

Update

We continue to experience MMS delivery report delays to Verizon Wireless in the US via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 01:21 PST

Investigating

We are observing MMS Delivery Report Delays to Verizon Wireless in United States of America via Subset of Longcodes
Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 02, 2024 - 00:03 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).