SMS Delivery Delays to MTN Network in Rwanda

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. This incident has been resolved.

Posted Jul 01, 2025 - 01:33 PDT

Update

We are observing recovery with SMS delivery delays when sending messages to MTN Network in Rwanda. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

Posted Jun 30, 2025 - 23:48 PDT

Monitoring

We are observing recovery with SMS delivery delays when sending messages to MTN Network in Rwanda. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

Posted Jun 30, 2025 - 23:48 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 21:48 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2025 - 20:48 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).