Call Failure To a Subset Of Twilio Colombia Phone Numbers

Incident Report for Twilio

Resolved

The issue causing call failures to a Subset of Twilio Colombia Phone Numbers has been has been resolved, and the service is functioning normally at this time.

Posted Oct 23, 2025 - 07:23 PDT

Monitoring

We have started seeing recovery for call failures to a Subset of Twilio Colombia Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 05:38 PDT

Identified

The issue causing call failures to a Subset of Twilio Colombia Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 23, 2025 - 04:38 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).