SMS delivery delays to Altan Redes Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Altan Redes In Mexico. This incident has been resolved.

Posted Apr 13, 2022 - 07:44 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Altan Redes In Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Apr 13, 2022 - 05:48 PDT

Update

We continue to experience SMS delivery delays when sending messages to Altan Redes In Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 12, 2022 - 21:56 PDT

Update

We are continuing to investigate this issue.

Posted Apr 12, 2022 - 18:02 PDT

Update

We are continuing to investigate this issue.

Posted Apr 12, 2022 - 18:01 PDT

Update

We continue to experience SMS delivery delays when sending messages to Altan Redes In Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 12, 2022 - 17:55 PDT

Update

We continue to experience SMS delivery delays when sending messages to Altan Redes In Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 12, 2022 - 16:00 PDT

Update

We are experiencing SMS delivery delays when sending messages to Altan Redes In Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 12, 2022 - 15:02 PDT

Investigating

Our monitoring systems have detected a potential issue impacting delivery for messages to Altan Redes In Mexico. Our engineers have been alerted and are actively investigating.

Posted Apr 12, 2022 - 14:52 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).