Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays in Processing Programmable Voice Recording Transcriptions
Incident
Report for Twilio
Resolved
We are no longer experiencing issues with call recording transcription delays. This incident has been resolved.
Monitoring
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Investigating
During our monitoring period, we detected intermittent delays in processing transcription of call recordings. Our engineers are actively investigating. We’ll provide another update in 1 hour or as soon as more information becomes available.
Update
We will continue to monitor Programmable Voice call recording transcription for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We are continuing to investigate delays in processing call recording transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating delays in processing Programmable Voice call recording transcriptions. Our engineers are actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).